Meet the Rudy Cools Team
Our award-winning customer service is made possible by team members who are dedicated to making sure your experience exceeds your expectations.
Unlike many HVAC companies in Charlotte our team members are NOT paid commissions, allowing them to focus on providing you with an honest assessment of your needs.
Michael founded Rudy Cools because he wanted to serve people in a more honest way than what he had witnessed while working for other HVAC companies. He takes his commitment to customer satisfaction seriously, following up with EVERY customer to ensure they are happy with their experience.
customer support + office manager
Karyn is our first line of communication when a customer calls in. She works closely with each customer to understand the problem, review their options, and answer any questions. She then works closely with our technicians to get the job done as quickly as possible and make sure you're comfortable! You'll be as happy to have her on your team, as we are!
installation supervisor + technician
From the moment you meet Charles you'll know you are in good hands by his honest nature. He works hard to get the job done right the first time and ensure that you are getting your money’s worth every time.
Lead installer + maintenance technician
Mario is one of the kindest souls you will ever meet. His work ethic is unmatched in our industry. He goes the extra mile for our customers and ensures that every job is done right.
lead technician + Installer
Every company needs a technician that can do it all, and that describes David perfectly. From new system installations to servicing and repairing equipment, David is at his best when a challenge arises, and he always finds a way to get the job done right!
Joseph is the youngest of the crew. He just got out of the Navy and is attending HVAC school. Joseph's attitude is that of positivity and smiles. He is the next generation of Rudy Cools technicians and is(as are we) excited about his new civilian career!
Emil is a team player and does whatever the moment calls for. He will always greet you with a warm smile and is excellent at educating our customers on their heating and air conditioning systems. Educating our customers is of the utmost importance and Emil is second to none!